What Do We Provide?

Quality Heating & Cooling Service Since 1976

Every employee at MHC Air Services is certified. To become an employee of our company, all team members must pass a background reference check, aptitude test, and a drug screen. All employees are subject to random drug screening and a Zero Tolerance Policy is strictly enforced. All team members are also licensed and insured. Every MHC Air Services technician is trained to the highest standards with total customer satisfaction as the primary goal.

We proudly differentiate ourselves from the competition by committing to revolutionize the service experience. The emphasis on making every experience a pleasant one is woven into everything we do. We further distinguish ourselves from our competitors with our company culture, which is based on this all-encompassing commitment to keep long-term relationships with our customers.

MHC Air Services – Air Conditioning and Heating Specialists

MHC Air Services is dedicated to providing the best indoor comfort solutions for families and businesses alike. Since 1976 we have earned the reputation of Doing the job right the first time.

Organizational Structure

President

Kolt Krueger

Certifications: Class “A” License Holder issued by the State of Texas for Heating, Ventilation, Air Conditioning, & Refrigeration, EPA Refrigerant Certified, Trane Certified, Carrier Certified, York Certified, Commercial and Residential Load Certified, NATE Certified & OSHA Safety Certified.

Experience: Kolt is the third generation of the family to work at MHC. Starting his career in 2000 he has 20+ years of experience in HVAC design, project management, estimating, service & sales.

Responsibilities: Oversees all operations for MHC with a strong emphasis on the Commercial and Residential HVAC project sales and management. Kolt is very active in all aspects of project sales, design-build, planning, performance, and customer relations.

Office Manager

Wendy Harrelson

Certifications: Microsoft Office, Electronic Service Control, Quick Books, General Business Accounting, Lien Law Certified, Miller’s Act certified & OSHA Safety Certified.

Experience: Wendy has been with MHC since 2000 and has 20+ years of experience in office management, accounts payable, accounts receivable, payroll, customer service, dispatching, service & job scheduling, job costing, billing, and collections.

Responsibilities: Wendy oversees the day to day operations in the office for MHC with a strong emphasis on the accounting and payroll departments.

Service Manager

Joe Florez

Certifications: EPA Universal

Experience: Joe has 14+ years of experience in commercial and residential HVAC management, service, and installation.

Responsibilities: Oversees the daily operations of the service department. Communicates daily with dispatch reporting on project information, estimated time to complete jobs, labor hours, and parts or material used. Promotes and develops maintenance/service agreements; estimates and generates bids for contract projects/work, Reviews technicians work to ensure quality meets established standards, techniques, and safety requirements; makes recommendations as requirements to improve quality and productivity.

Service Dept. – CSR & Dispatcher

Carissa Krueger

Certifications: Microsoft Office,& Electronic Service Control

Experience: 10 + years experience in Customer Service

Responsibilities: Takes incoming customer calls and schedule service for customers, Maintains the maintenance agreements, including billing, scheduling, and staging of materials, database information, customer hard files, and renewals. Contacts new & existing customers to set up new maintenance contracts and sales calls for system replacements, service, etc. Creates dispatch for service calls, Dispatch Technicians and maintains contact with technicians & customers throughout the day, Maintains the dispatch board /schedule, Assist Service Manager in inventory control and ordering parts as needed, Completes service agreements for new customers. Call on residential maintenance customers to set up/renew their agreement, Maintains customer history files in the database, Updates service database from service ticket.

New Construction – Project Manager / Production Manager

Sean Debusk

Certifications: Universal EPA, OSHA 10 & Critical Awareness

Experience: Sean has 7+years of experience in commercial and residential HVAC project management, service, and installation.

Responsibilities: HVAC professional in heating, ventilation, and air conditioning who oversees HVAC installations in new construction and replacements in existing buildings. Primary duties are project design, planning, supervising HVAC superintendents, installers, startup technicians, throughout the build. Coordinating with general contractors, as well as other project managers. Visiting job sites and interfacing with the client while the project is being completed. Communicating with all clients as well as potential clients. Maintaining a positive attitude and doing whatever it takes to get the job done safely and correctly in a timely manner.

Estimator

Kent Krueger

Certifications: Lennox Commercial and Residential Load Certified, OSHA Safety Certified

Experience: Kent has 2+ years’ experience in commercial and residential HVAC design, service, estimating, and sales. He also has 2 years’ experience in supply chain management, with it come experience in data analysis, managing tight deadlines, and maintaining customer rapport.

Responsibilities: Kent is responsible for maintaining relationships with general contractors and commercial HVAC customers, visiting job sites during the pre-construction phase, estimating job costs for new construction and remodeling projects, drafting proposals for these projects, and will sometimes take on project manager duties to ensure proper execution of installations. Kent also maintains and analyses Metro’s bid calendar, which helps inform the sales team’s bidding strategies.

7 Days/Week Service

 

VIP MAINTENANCE PROGRAM

Contact MHC Air Services today to find out how we can keep you cool all summer, every year. Join our maintenance program so you never have to worry about your air conditioning again.

 

VIP MAINTENANCE PROGRAM

$189

For 2 visits per year.
$139 per additional unit.