Why Choose Metro?/Guarantee/Privacy Policy

metro

Why Should You Choose Metro Heating & Cooling?

 

1. Strong foundation, in business for 34 years

2. You are important to us, not just a number.

3. Family owned and operated.

4. Protecting your home and property is important to us.

5. Working with a company that offers most major brands.

6. NATE Certified Service and Installation technicians.

7. Factory trained clean, personable, respectful, and caring service technicians.

8. Electronically dispatched trucks that are fully stocked.

9. 24 hour emergency service nights, weekends & holidays.

10. Master Card, Visa, American Express, Discover, Check Card, Checks, and Cash accepted.

11. We specialize in energy savings and solving comfort problems.

12. EPA Certified technicians.

13. Service in the DFW Metroplex areas.

14. Longer and Stronger warranties on new systems.

15. Several financing options.

16. Six months no interest on replacement systems (with approved credit)

17. Free Estimates & Second opinions on replacement equipment and repairs.

18. Honeywell certified leader in indoor air quality (IAQ).

19. Regularly scheduled maintenance programs to fit your needs.

20. Video Duct inspection service.

21. Duct cleaning professionals.

Give us the chance to prove ourselves to you.


Guarantee

WHAT SHOULD YOU KNOW BEFORE CHOOSING A HEATING & AIR CONDITION COMPANY?
ARE ALL TRANE DEALERS THE SAME ?

CUSTOMER ASSURANCE GUARANTEES

COMFORT GUARANTEE

Your new comfort system will be able to achieve _____º on a _______º day in the summer and ____º on a ____º day in the winter. Should the system fall short of either of these temperatures, Metro Heating & Cooling will perform any measure necessary to accomplish these temperatures.

24 HOUR PROTECTION

During the 1st year of operation, should the system installed by Metro Heating and Cooling fail to heat or cool your home we will repair the system within 24 hours of the time you call. In the event that we fail to accomplish this, we will issue a check to you for $250.

NO LEMON PROTECTION

If the compressor fails in the condensing unit, twice in the first five years, Metro Heating & Cooling deems this condensing unit to be a lemon and will replace the entire condensing unit at no charge to the customer.

PROPERTY DAMAGE PROTECTION

In the unlikely event that any damage is caused to your home by our personnel during the installation of your new system Metro Heating and Cooling will repair the damage at no cost to the consumer.

 

Privacy Policy

 

  • We use the information we collect to provide the services you request.
  • We use your information to inform you of other products or services offered by Metro Heating & Cooling, and to send you relevant survey invitations related to Metro Heating & Cooling services.
  • We do not sell, rent, lease, lend, or give our customer lists or information to third parties.

 

 

Testimonials

Myron & Virginia Kling Royse City, Tx

Working with you proved to be rewarding and educational. The installation was wonderful with the guys taking extra precautions to make certain that we were inconvenienced as little as possible and that the work areas were protected. Thanks!

Patty Fielder Mesquite, Tx

Metro Heating and Cooling is a ‘Class’ organization. They seem to be the Neiman Marcus of air conditioning contractors!

Rosie and Bob Mickish Heath, Tx

We want to express out thanks… The evaluation of our home needs, recommendations, and installation were outstanding!

Quality Heating and Air Conditioner Repair since 1976.

We're the experts in Heating and Air Conditioning...

Heating and air conditioner service you can trust
from installation and service, to customer satisfaction, to employee training. Metro sets the highest standards

We maintain an A+ Rating
By the Better Business Bureau

The Better Business Bureau has determined that Metro Heating and Cooling deserves an A+ rating - the highest rating possible by the BBB - and meets BBB accreditation standards, which include a committment to resolve any consumer complaints. learn more about BBB standards

Certified by Industry Standards
Tested and Certified by N.A.T.E.

We are fully certified by the North American Technician Excellence, Inc, the leading non-profit certification program for technicians in the heating, ventilation, air-conditioning, and refrigeration industry - and the only test supported by the entire industry. learn more about N.A.T.E.

Excellence in Everything
We maintain a 98% Satisfaction Rating

Not every dealer qualifies as a Trane Comfort Specialist, but rather only those that meet Trane's stringent standards and demonstrate a commitment to customer satisfation and continuing education. learn more about the Trane Comfort Specialist standards

Contact us now!
CALL (972) 279-3400
FOR IMMEDIATE SERVICE